Shipping policy
DELIVERY INFO
We ship our products worldwide, and as you probably know, international shipping can be quite expensive! That's why we do our best to choose shipping methods that are both cost-effective and reliable. All shipments are handled by well-known, reputable carriers — we select the best option for your country, including FedEx, DHL, UPS, USPS, Royal Mail, and more.
For this reason, your order may take:
- 6-12 business days to arrive in the USA, Canada, Ireland, UK, Norway (Norge), Sweden (Sverige), Denmark, Finland (Suomi), Australia, and countries within the European region
- 10-20 business days to arrive in other countries
In rare cases, delivery may take a bit longer. Factors such as shipping bottlenecks or customs clearance delays can affect delivery times. If you're unsure how long shipping will take to your country, just email us at contact@unboxhomeessentials.com— we're happy to help!
How much is shipping?
Shipping is often free for orders above $15 to the USA, Canada, Ireland, UK, Norway, Sweden, Denmark, Finland, Australia, and countries within the European region
Orders with multiple items:
We ship our items from multiple locations overseas, so orders with multiple items may arrive separately and at slightly different times.
For orders with multiple items, each package is assigned a different tracking ID (Order ID starts with UNBOX and then 4 numbers)
How do I know the shipment status of my order?
Customers can track the status of their order by logging into their account on our store's website.
From where are your products shipped?
Orders are shipped from either our US, Europe, Australian or Asia warehouse associate. The country of shipment will depend on your address and the items you have ordered.
My order hasn't arrived on time, what should I do?
Delivery delays are rare, but if your order has not arrived in the specified delivery time, you can track your order to see where it is located. Sometimes orders are delayed due to customs hold ups. Please also reach out to our customer service team at contact@unboxhomeessentials.com and we will provide you with an update.
How will I receive my order confirmation details?
Throughout the process, we will send out multiple emails, including an order confirmation and a shipping notice.
Most of the time the emails goes into your Junk folder, so please have a look in your junk folder. It have may happened to you.
Sometimes, customer entered their email wrongly. If you believe you may have entered your email wrongly, please contact us and we will fix it for you.